This applies if any product is purchased from this site
A large majority of the products that we endorse on this website can only be downloaded electronically.
After you buy the product, you will be granted full access and login details to a members' page. These details are also emailed.
If login information has been sent to you, you might need to search your spam folder.
If you purchase an item that is to be delivered by means of postal mail, they will be posted through the following shipping service providers ...
Domestic (USA Only) The shipping times for the UNITED STATES are:
Order processing can take up to 2 business days.
USPS Media Mail may take up to 10 days to ship.
Global shipping times are:
Up to 2 business days for order processing.
Up to 15 business days for shipment via USPS First Class Mail International.
Full refunds on physical item purchases will be issued when an order is returned.
To return items, please send them to Product returns, 8650 Genesee Ave Ste214 San Diego CA 92122. Keep in mind that return shipping costs will be borne by the customer.
You can request a digital item refund by emailing customer service with your receipt.
Termination of physical products
We recognize that life happens and sometimes things change. Because of this, clients have 24-hours to cancel orders for physical items. They can also get a refund as soon as possible.
Once your purchase has been submitted and also despatched, our publisher will send you a tracking web link for your order. Within 3 days, it will be sent by Vervante to the email address used for purchasing.
Note: Sometimes, this email can be filter into the spam and/or junk folders of some email suppliers.